Customer Service is Top Priority
(863)259-8586

Terms & Conditions



We ship all products clean and ready to mount on your Truck









Packing

Every order is carefully inspected and packed prior to shipping. We try our best to get all orders ship to you as soon as possible, some items may not be in stock and will need to be special order, if this is the case, we will let you know the estimated delivery time prior to processing the order. All items in stock will be ship the same or next day. Exceptions are for wheels and tires package can take up to 3 business days due to the labor involved. Shipping times are an estimated time, we are not responsible for shipping delays. Shipping charges are not refundable.

When your order is shipped, an e-mail will be sent to you notifying you the order has been shipped. There will be a tracking number issued that allows for easy monitoring of your order.

Upon delivery, the shipping carrier will notify us that your package has been received. At this time, our Return Policy will be in effect. If you need to return or exchange the item, please call (863) 259-8586 for a Return Authorization. We will accept returns within 15 days of delivery. All merchandise must be new and un-mounted. Return will apply to any inventory items, special order items or non in stock items are not returnable. If you mount the wheels or install them on your car, they cannot be returned. There are no returns on used or damaged merchandise, merchandise cannot be returned without a return authorization from Duallywheels4u.com.

*Call (863) 259-8586 for a Return Authorization, 15 days on a unused product. A 20% restocking fee is applied on every return unless authorized. All returns must be approved before returning. All unauthorized returns will be shipped back to customer at their expense. Customer is responsible for roundtrip shipping cost.

Duallywheels4u.com makes every effort in making sure that all products are properly prepared, packed and shipped to the customer. We will be responsible only if we shipped incorrect item, color or quantity and will also cover the shipping cost if this is the case.

Duallywheels4u.com guarantees that your order will properly fit your vehicle specific year, make and model base in the information that you have provided us. If you are to have fitment problems we will take full responsibility by exchanging or refunding, at our sole and full discretion, your order. There will be no cost to you and we will even cover the shipping back and forth. We only use Top Quality Equipment to ensure that all wheel and tire package shipped to you will arrive ready to mount on your vehicle.


Return for Refund Credit or Cancellation Item amount will be calculated as follows:

Cancellations for Orders paid with Credit Card are subject to 3.5% cancellation fee of the total purchase amount. Why, credit cards charge us processing fees, when we issue a credit those fees are not refunded to us.

Credits will be issued to the credit card used on the order. If payment received was cash or check, we will refund by check to the billing address. When returning wheels for credit, a 20% restocking fee will be charged to your account plus all freight charges to and from the receiver. This also applies to shipments that are refused or cancelled prior to shipping.

Shipping and labor are non-refundable. Any part or piece returned, must be done within 15 days. Beyond 15 days no returns are allowed.

For customers purchasing wheels only (no tires), once a tire is mounted on a wheel no returns will be allowed.


Wheels & Tires Package:

Credit less $60 labor charge for dismount and less all freight charges incurred. An additional 20% will be applied on the subtotal of order. Shipping and labor are non-refundable.


Special Order Items:

Special order items are not returnable, all items not in stock will be consider Special Order Items.

Orders shipped are charged freight both ways on refused shipments.

*** All sales are final after 24 hrs., no order cancellation after 24 hrs., no cancellation of custom wheels. No Exceptions ***


Shipping and Damage Claims:

All shipments are shipped insured. If your shipment has arrived damaged, please contact your local shipping carrier customer service within 5 days of receipt to report the damage. Save all packaging material for inspection. The shipping carrier will inspect and pick up the damaged merchandise to return to US. Merchandise must be completely repackaged in the original package for return. Please call US to report the damage. We will assist in filing a claim with the shipping company.


Warranties

Tires:

All tires are covered by a manufacturer standard warranty, the standard warranty covers workmanship and materials. Basically, if a tire fails due to a manufacturing defect, it is covered. If a tire fails due to vehicle or driver issues, because of something on the road, or as the results of being driven flat, it is not covered.

Wheels, Suspension, Brakes and Others Products: are covered by a manufacturer standard warranty. The standard warranty covers workmanship and materials. Basically, if the product fails due to a manufacturing defect, it is covered. If the product fails due to vehicle or driver issues, because of something on the road, or as the result of being driven in abnormal conditions, it is not covered.

All products we provide for sale are covered by the Manufacturer Warranty Policy.


Tire and Wheel Package:

Please do not sell your vehicle wheels prior to mount and road test the new wheels, make sure that the new wheels fit and are trouble free before selling your old wheels. In the case of any problems with the new wheels you will be able to mount the old wheels on your vehicle. All Tire and Wheel packages comes with Tires mounted and balance with our State of The Art Hunter TC-3250 Tire Changer and Hunter GSP 9700 Wheel Balancer with Road Force Measurement System, this will ensure that your wheels will arrive ready to mount on your vehicle.

All wheels and tires packages come balanced with our new Heavy Duty GSP9700 Road Force balancer, we now are able to balance all 10 lug semi wheels. No need to true tires or balance the tires on the truck. We are able to check tire & wheel run out to ensure a good quality ride. Click here for more information and a video http://www.hunter.com/balancer/forcematch/index.cfm


All Products:

If you have a warranty problem, please contact us and we will assist you in submitting for claim with the manufacturer. Manufacturer's Warranties Merchandise covered by a manufacturer's warranty is sold with the warranty by the manufacturer extended to the purchaser. We will be happy to assist in obtaining fulfillment of a manufacturer's warranty. Other than applicable manufacturer's warranties, there are no other warranties, express or implied, including any warranty of merchantability for a particular purpose.

The Customer is liable for roundtrip shipping cost in any issues concerning warranty. The customer is liable for labor cost in any issues concerning warranty (Labor for removing parts or mounting, demounting and balancing tires concerning warranty issues).


Online Orders


Private Pledge:

Your Personal Information Is Private

Duallywheels4u.com is serious about protecting our customers' personal information. You can always browse our site without providing any personal information.

Duallywheels4u.com collects credit card information from you to process purchases. Reputable third-party financial institutions handle our credit card transactions.

Payments authentication processes are live, as well Verified by Visa, MasterCard, Discover and American Express Secure Code. These programs allow user to set up password authentication for their credit cards. Once they have established a password, they can authenticate themselves using this password at any participating site. The communication regarding Verified by Credit Cards Companies Secure Code password is done between the credit card holders and their issuing banks utilizing a secure web server. HiSpeedImports and Domestics is not involved in any of the communication regarding these passwords.

Customer Service is Top Priority.

Please contact us if you have any questions.

Thank You for Choosing DuallyWheels4u.com

<< Back to Top

About our Pricing?

We are committed to providing low prices every day. We try our best to keep our prices the lowest we can, because we do volume other than making the profit on a few items. We also keep our overhead cost to the minimum.

*Not all companies explain all costs and charges up front. Keep this in mind when comparing prices from one company to another. At DuallyWheels4u.com there are no hidden charges.

Do the tires come mounted & balanced?

All wheels and tires packages come balanced with our new Heavy Duty GSP9700 Road Force balancer, we now are able to balance all 10 lug semi wheels. No need to true tires or balance the tires on the truck. We are able to check tire & wheel run out to ensure a good quality ride. Click here for more information and a video http://www.hunter.com/balancer/forcematch/index.cfm

How about the install on 19.5?

With any of the 19.5 wheels your truck functions will remain same as stock, no modifications are required.

How about the install on 22 & 24?

Any 22 or 24 wheels with low-profile tires will fit your truck, no modifications are required. With the exception of All-Terrain & Mud Terrain tires, these will required 2" leveling kit or more, depending on the truck.

How about the install on 22.5?

Moving from your factory set to our Big-Rig wheels will involve a step up in wheel size from 16 or 17" to 22 1/2". For most applications the wheels can be mounted without anything more than a balance and alignment. The following table lists the modifications, if any, that would be necessary for your application:

22.5 Dually Wheels Installation Info:

Make & Model Trim Year Modification
Chevy-GMC 3500 2WD-4WD 1973-2000 Option 1: Requires at least 6 inch of lift to clear properly and trimming of inner plastic lining.
Chevy-GMC 3500 2WD 2001-2008 Option 1: 4-6 inch lift kit to clear properly and trimming of inner plastic lining in front of truck.
Option 2: Using stock suspension components, turn torsion bars all the way up and trimming of inner plastic lining in front of truck.
Chevy-GMC 3500 4WD 2001-2008 Option 1: 4-6 inch lift kit to clear properly and trimming of inner plastic lining in front of truck.
Option 2: Using stock suspension components, turn torsion bars 6 turns and trimming of inner plastic lining in front of truck.
Dodge 3500 2WD 1994-2008 Option 1: 2 inch leveling kit to clear properly and trimming of inner plastic lining in front of truck.
Option 2: 4-6 inch lift to clear properly.
Dodge 3500 4WD 1994-2008 Option 1: Stock suspension clears. Trimming of inner plastic lining of front wheels.
Ford F350 2WD 1999-2004 Option 1: 6 inch lift is required.
Ford F350 4WD 1999-2004 Option 1: Stock suspension clears. Trimming of inner plastic lining of front wheels.
Ford F350 2WD 2005-2007 Option 1: 6 inch lift is required.
Ford F350 4WD 2005-2008 Option 1: Stock suspension clears. Trimming of inner plastic lining of front wheels.
Ford F450/550 4WD 2005-2008 Option 1: Stock suspension clears. Trimming of inner plastic lining of front wheels.
Dodge 4500/5500 4WD 2008-2009 Option 1: Stock suspension clears. Trimming of inner plastic lining of front wheels.

How about the install on 24.5?

Will required 8" lift or more depending on the truck. Sorry we don't offer 24.5 wheels.

How will using a set up that requires an adapter effect my trucks performance?

Let us put your mind to rest on that issue. The capabilities of your vehicle, whether it be payload in the bed or towing capacity are in no way, shape or form compromised by this set up. As a matter of fact the American Force wheels and American Force adapters payload capacity exceed the capacity of the vehicle.

Quality components in every package we sell:

American Force adapters

CNC machined to our exacting specs from solid steel stock. Precise hub-centric fitments for each application ensures you the best possible ride quality.

Quality Guarantee

Every wheel we sell at American Force Wheels is new and backed with the manufacturer's warranty. We sell no refurbished products at American Force.

Advisory

American Force wheels are designed to be used with 1 ton and 3/4 ton trucks. They should never be used on tractor trailer/semi trucks or any truck with a load capacity exceeding that of a stock 1 ton truck.

Fuel Economy

How will our big wheel packages affect your trucks fuel economy? The short answer is you are likely to get better fuel economy on the highway at typical highway cruising speeds of 65 - 80 miles per hour. In stop and go traffic around town you will likely be using more fuel. The bigger tires will move the operating efficiency sweet spot of your gearing towards higher speeds compared to your stock 16-17" tire set up.

200,000 Mile Tires

How long do your dually tires last before you start to experience lower performance - 35,000 miles, 25,000 miles? Our Big Rig 16 ply 22.5" tires can last up to 200,000 miles! You could spend $4,000 to $7,000 on tire replacements in 200,000 miles with your stock set up. Step up to the big-rig look and never buy another set of tires!

Towing Capacity

Our big wheel packages will not degrade your trucks towing capacity in any way. You can go with Big-Rig, Low Profile or 19.5" Direct Bolt On wheels and be 100% confident that your truck's towing capacity will still perform to factory specs.

Load Capacity

Our big wheel packages will not degrade your trucks load capacity in any way. Big-Rig and 19.5" Direct Bolt On wheels with stock or lifted suspension meet or exceed the load capacities of your truck.

Note: Slamming (lowering) your truck will negatively affect its load capacity. This is a function of the suspension not the wheels.

American Force wheels are designed to be used with 1 ton and 3/4 ton trucks. They should never be used on tractor trailer/semi trucks or any truck with a load capacity exceeding that of a stock 1 ton truck.

<< Back to Top 
Website Builder